Frequently Asked Questions
Everything you need to know about REK GEN's premium gear and vehicle-inspired apparel.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items in their original packaging. Please ensure all tags are attached to be eligible for a full refund.
Do you offer international shipping?
Yes, REK GEN ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Please note that customs duties may apply.
How should I care for my REK GEN garments?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I exchange an item for a different size?
Absolutely. If your item doesn't fit perfectly, contact our support team within 14 days of delivery to initiate an exchange for a different size, subject to availability.